S1a. Which of the following are you?
1 = Male
2 = Female
3 = Non-binary
4 = Prefer to use another term (please state)
5 = Prefer not to say

S1b. Is your current gender the same as that assigned at birth?
1 = Yes
2 = No
3 = Prefer not to say

S2a. How old are you?: - Prefer not to say
1 = Prefer not to say

S2b. Which of the following age bands describes your age?
1 = Under 16
2 = 16-17
3 = 18-24
4 = 25-34
5 = 35-44
6 = 45-54
7 = 55-64
8 = 65-74
9 = 75-84
10 = 85+
11 = Prefer not to say

S3. Social Grade
1 = A
2 = B
3 = C1
4 = C2
5 = D
6 = E

S5a. Please can you tell us which of the following BBC TV regions you currently live in?
1 = East
2 = East Midlands
3 = London
4 = North East & Cumbria
5 = North West
6 = Northern Ireland
7 = Scotland
8 = South
9 = South East
10 = South West
11 = Wales
12 = West
13 = West Midlands
14 = Yorkshire
15 = Don't know

S5B. And which of these best describes where you live?
1 = A large city
2 = A smaller city or large town
3 = A medium sized town
4 = A small town close (less than 10 miles) to a medium/large town/city
5 = A small town far (more than 10 miles) from a medium/large town/city
6 = A rural area close (less than 10 miles) to a medium/large town/city
7 = A rural area far (more than 10 miles) from a medium/large town/city

Urbanity - Urban
1 = Urban

Urbanity - Rural (inc Remote)
1 = Rural (inc Remote)

Urbanity - Remote Rural
1 = Remote Rural

S6. Which of the following best describes your ethnicity?
1 = English / Welsh / Scottish / Northern Irish / British
2 = Irish
3 = Gypsy or Irish Traveller
4 = Roma
5 = Other White background (please specify)
6 = White and Black Caribbean
7 = White and Black African
8 = White and Asian
9 = Other Mixed background (please specify)
10 = Caribbean
11 = African
12 = Other Black background (please specify)
13 = Indian
14 = Pakistani
15 = Bangladeshi
16 = Chinese
17 = Other Asian background (please specify)
18 = Arab
19 = Other ethnic background (please specify)
20 = Prefer not to say

S7. Typically, how many hours do you spend on the internet per week? This includes email, social media, online shopping, online gaming, browsing/searching or using apps, or watching TV programmes, films and videos, or listening to music and radio programm
1 = None
2 = Less than an hour
3 = 1-2 hours
4 = 3-5 hours
5 = 6-7 hours
6 = 8-10 hours
7 = 11-14 hours
8 = 15-19 hours
9 = 20-29 hours
10 = 30+ hours
11 = Don't know

A1. How often do you share your opinion, views or feedback with companies or organisations?
1 = Never
2 = Rarely
3 = Sometimes
4 = Regularly

A2. Have you had a reason to complain about any of the following companies or organisations in the past year.........BBC
1 = Yes
2 = No
3 = I can't remember

A3. Thinking about each company or organisation you have had a reason to complain about in the past year, who, if anyone, did you complain to? What did you do in relation to BBC? - Complained directly to them (for example, via phone, email, social media,
1 = Complained directly to them (for example, via phone, email, social media, leaving a message on their website or filling

A3. Thinking about each company or organisation you have had a reason to complain about in the past year, who, if anyone, did you complain to? What did you do in relation to BBC? - Complained to another organisation (e.g. a regulator or ombudsman)
1 = Complained to another organisation (e.g. a regulator or ombudsman)

A3. Thinking about each company or organisation you have had a reason to complain about in the past year, who, if anyone, did you complain to? What did you do in relation to BBC? - Complained about them to my friends/followers on social media
1 = Complained about them to my friends/followers on social media

A3. Thinking about each company or organisation you have had a reason to complain about in the past year, who, if anyone, did you complain to? What did you do in relation to BBC? - Complained to friends or family
1 = Complained to friends or family

A3. Thinking about each company or organisation you have had a reason to complain about in the past year, who, if anyone, did you complain to? What did you do in relation to BBC? - Complained to someone else (please specify)
1 = Complained to someone else (please specify)

A3. Thinking about each company or organisation you have had a reason to complain about in the past year, who, if anyone, did you complain to? What did you do in relation to BBC? - I didn't complain to anyone
1 = I didn't complain to anyone

A3. Thinking about each company or organisation you have had a reason to complain about in the past year, who, if anyone, did you complain to? What did you do in relation to BBC? - I can't remember
1 = I can't remember

A4. When you last complained to BBC, how was the overall experience?
1 = Very bad
2 = Bad
3 = Neither bad nor good
4 = Good
5 = Very good
6 = I can't remember

A7. Which of the following best describes the type of complaint you had about the BBC? - Programming was biased
1 = Programming was biased

A7. Which of the following best describes the type of complaint you had about the BBC? - I was offended by something I saw/heard
1 = I was offended by something I saw/heard

A7. Which of the following best describes the type of complaint you had about the BBC? - Programming was factually incorrect
1 = Programming was factually incorrect

A7. Which of the following best describes the type of complaint you had about the BBC? - Programming was poor quality
1 = Programming was poor quality

A7. Which of the following best describes the type of complaint you had about the BBC? - Programming was potentially harmful
1 = Programming was potentially harmful

A7. Which of the following best describes the type of complaint you had about the BBC? - Programming was misleading/dishonest
1 = Programming was misleading/dishonest

A7. Which of the following best describes the type of complaint you had about the BBC? - Programming has too many repeats
1 = Programming has too many repeats

A7. Which of the following best describes the type of complaint you had about the BBC? - A complaint about a particular presenter
1 = A complaint about a particular presenter

A7. Which of the following best describes the type of complaint you had about the BBC? - The BBC was unfairly competing with commercial companies
1 = The BBC was unfairly competing with commercial companies

A7. Which of the following best describes the type of complaint you had about the BBC? - TV Licensing issues
1 = TV Licensing issues

A7. Which of the following best describes the type of complaint you had about the BBC? - Other (specify)
1 = Other (specify)

A7. Which of the following best describes the type of complaint you had about ITV? - ITV was unfairly competing with commercial companies
1 = ITV was unfairly competing with commercial companies

A7. Which of the following best describes the type of complaint you had about Channel 4? - Channel 4 was unfairly competing with commercial companies
1 = Channel 4 was unfairly competing with commercial companies

A7. Which of the following best describes the type of complaint you had about Channel 5? - Channel 5 was unfairly competing with commercial companies
1 = Channel 5 was unfairly competing with commercial companies

A8. When you need to complain directly to a company or organisation, how do you prefer to complain?
1 = In person (face to face)
2 = Telephone call
3 = Email
4 = An online complaints form
5 = Leave a message on their website (not on an online complaints form)
6 = Letter/post
7 = Responding to survey or feedback form
8 = Web chat
9 = Social Media (e.g. Facebook, Twitter)
10 = Other (please specify)
11 = I prefer not to complain

B1. Why didn't you complain directly to BBC? - I'd rather complain to an independent body
1 = I'd rather complain to an independent body

B1. Why didn't you complain directly to BBC? - It was too much effort to complain
1 = It was too much effort to complain

B1. Why didn't you complain directly to BBC? - I didn't feel strongly enough about it
1 = I didn't feel strongly enough about it

B1. Why didn't you complain directly to BBC? - I didn't think it would make any difference
1 = I didn't think it would make any difference

B1. Why didn't you complain directly to BBC? - I didn't think the complaints system was very accessible/easy to engage with
1 = I didn't think the complaints system was very accessible/easy to engage with

B1. Why didn't you complain directly to BBC? - I complained to my friends or family about it instead
1 = I complained to my friends or family about it instead

B1. Why didn't you complain directly to BBC? - I had complained before and had a bad experience
1 = I had complained before and had a bad experience

B1. Why didn't you complain directly to BBC? - I didn't feel my complaint would be taken seriously
1 = I didn't feel my complaint would be taken seriously

B1. Why didn't you complain directly to BBC? - I didn’t think my complaint would reach the right person
1 = I didn’t think my complaint would reach the right person

B1. Why didn't you complain directly to BBC? - I didn't know how to complain
1 = I didn't know how to complain

B1. Why didn't you complain directly to BBC? - I do not like making official complaints
1 = I do not like making official complaints

B1. Why didn't you complain directly to BBC? - Other
1 = Other

B3. And if you did want to make a complaint in the future, how would you contact the BBC? - Call the BBC complaints number
1 = Call the BBC complaints number

B3. And if you did want to make a complaint in the future, how would you contact the BBC? - Call into a radio programme
1 = Call into a radio programme

B3. And if you did want to make a complaint in the future, how would you contact the BBC? - Email a general BBC email address
1 = Email a general BBC email address

B3. And if you did want to make a complaint in the future, how would you contact the BBC? - Email a specific BBC programme
1 = Email a specific BBC programme

B3. And if you did want to make a complaint in the future, how would you contact the BBC? - Freeview through a TV aerial and set-top box
1 = Freeview through a TV aerial and set-top box

B3. And if you did want to make a complaint in the future, how would you contact the BBC? - Fill out the online complaints form
1 = Fill out the online complaints form

B3. And if you did want to make a complaint in the future, how would you contact the BBC? - Make a private comment on the BBC website
1 = Make a private comment on the BBC website

B3. And if you did want to make a complaint in the future, how would you contact the BBC? - Make a public comment on the BBC website
1 = Make a public comment on the BBC website

B3. And if you did want to make a complaint in the future, how would you contact the BBC? - Write a letter
1 = Write a letter

B3. And if you did want to make a complaint in the future, how would you contact the BBC? - Comment on social media (e.g. Facebook, Twitter)
1 = Comment on social media (e.g. Facebook, Twitter)

B3. And if you did want to make a complaint in the future, how would you contact the BBC? - Contact someone I know who works at the BBC
1 = Contact someone I know who works at the BBC

B3. And if you did want to make a complaint in the future, how would you contact the BBC? - Other (please specify)
1 = Other (please specify)

B3. And if you did want to make a complaint in the future, how would you contact the BBC? - I would be unlikely to pursue a formal complaint
1 = I would be unlikely to pursue a formal complaint

B3. And if you did want to make a complaint in the future, how would you contact the BBC? - Don't know / not sure
1 = Don't know / not sure

C1. You said earlier in the survey that you had complained to the BBC. How many times have you complained to the BBC in the last year?
1 = Once
2 = Twice
3 = Three times
4 = Four times
5 = Five or more times
6 = I can't remember

C2. Which of the following BBC services did you complain about? - BBC TV
1 = BBC TV

C2. Which of the following BBC services did you complain about? - BBC Radio
1 = BBC Radio

C2. Which of the following BBC services did you complain about? - BBC iPlayer
1 = BBC iPlayer

C2. Which of the following BBC services did you complain about? - BBC Website
1 = BBC Website

C2. Which of the following BBC services did you complain about? - BBC app
1 = BBC app

C2. Which of the following BBC services did you complain about? - BBC Sounds
1 = BBC Sounds

C2. Which of the following BBC services did you complain about? - BBC World Service
1 = BBC World Service

C2. Which of the following BBC services did you complain about? - BBC licence fee
1 = BBC licence fee

C2. Which of the following BBC services did you complain about? - General complaint about the BBC
1 = General complaint about the BBC

C3a. Which of the following TV Channels did you complain about? - BBC One
1 = BBC One

C3a. Which of the following TV Channels did you complain about? - BBC Two
1 = BBC Two

C3a. Which of the following TV Channels did you complain about? - BBC Three
1 = BBC Three

C3a. Which of the following TV Channels did you complain about? - BBC Four
1 = BBC Four

C3a. Which of the following TV Channels did you complain about? - BBC Red Button
1 = BBC Red Button

C3a. Which of the following TV Channels did you complain about? - CBBC
1 = CBBC

C3a. Which of the following TV Channels did you complain about? - CBeebies
1 = CBeebies

C3a. Which of the following TV Channels did you complain about? - BBC News Channel
1 = BBC News Channel

C3a. Which of the following TV Channels did you complain about? - BBC Scotland Channel
1 = BBC Scotland Channel

C3a. Which of the following TV Channels did you complain about? - BBC Alba
1 = BBC Alba

C3a. Which of the following TV Channels did you complain about? - BBC Parliament
1 = BBC Parliament

C3a. Which of the following TV Channels did you complain about? - Other BBC TV channel (please specify)
1 = Other BBC TV channel (please specify)

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Radio 1
1 = BBC Radio 1

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC 1Xtra
1 = BBC 1Xtra

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Radio 2
1 = BBC Radio 2

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Radio 3
1 = BBC Radio 3

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Radio 4
1 = BBC Radio 4

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Radio 4 Extra
1 = BBC Radio 4 Extra

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Radio 5 Live
1 = BBC Radio 5 Live

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Radio 5 Live Sports Extra
1 = BBC Radio 5 Live Sports Extra

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC 6 Music
1 = BBC 6 Music

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Asian Network
1 = BBC Asian Network

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Radio Scotland
1 = BBC Radio Scotland

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Nan Gaidheal
1 = BBC Nan Gaidheal

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Radio Wales
1 = BBC Radio Wales

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Radio Cymru
1 = BBC Radio Cymru

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Radio Ulster
1 = BBC Radio Ulster

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Radio Foyle
1 = BBC Radio Foyle

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Local Radio
1 = BBC Local Radio

C3b. Which of the following live or on demand channels or podcasts did you complain about? - BBC Sounds podcast (please specify)
1 = BBC Sounds podcast (please specify)

C4a. How have you complained to the BBC over the last year? - Filled out the online complaints form
1 = Filled out the online complaints form

C4a. How have you complained to the BBC over the last year? - Called the BBC complaints number
1 = Called the BBC complaints number

C4a. How have you complained to the BBC over the last year? - Called into a radio programme
1 = Called into a radio programme

C4a. How have you complained to the BBC over the last year? - Emailed a general BBC email address
1 = Emailed a general BBC email address

C4a. How have you complained to the BBC over the last year? - Emailed a specific BBC programme
1 = Emailed a specific BBC programme

C4a. How have you complained to the BBC over the last year? - Emailed a named individual
1 = Emailed a named individual

C4a. How have you complained to the BBC over the last year? - Made a private comment on the BBC website
1 = Made a private comment on the BBC website

C4a. How have you complained to the BBC over the last year? - Made a public comment on the BBC website
1 = Made a public comment on the BBC website

C4a. How have you complained to the BBC over the last year? - Wrote a letter
1 = Wrote a letter

C4a. How have you complained to the BBC over the last year? - Commented on social media (e.g. Facebook, Twitter)
1 = Commented on social media (e.g. Facebook, Twitter)

C4a. How have you complained to the BBC over the last year? - Contacted someone I know who works at the BBC
1 = Contacted someone I know who works at the BBC

C4b. You said earlier that you complained about the following BBC services in the last year. * *Which of these did you complain about most recently?
1 = BBC One
2 = BBC Two
3 = BBC Three
4 = BBC Four
5 = BBC Red Button
6 = CBBC
7 = CBeebies
8 = BBC News Channel
9 = BBC Scotland Channel
10 = BBC Alba
11 = BBC Parliament
12 = ${C3a.r98.open}
13 = BBC Radio 1
14 = BBC 1Xtra
15 = BBC Radio 2
16 = BBC Radio 3
17 = BBC Radio 4
18 = BBC Radio 4 Extra
19 = BBC Radio 5 Live
20 = BBC Radio 5 Live Sports Extra
21 = BBC 6 Music
22 = BBC Asian Network
23 = BBC Radio Scotland
24 = BBC Nan Gaidheal
25 = BBC Radio Wales
26 = BBC Radio Cymru
27 = BBC Radio Ulster
28 = BBC Radio Foyle
29 = BBC Local Radio
30 = BBC World Service
31 = ${C3b.r19.open}
32 = BBC iPlayer

C4c. And how did you make your most recent complaint to the BBC about [pipe: C4b]?
1 = Filled out the online complaints form
2 = Called the BBC complaints number
3 = Called into a radio programme
4 = Emailed a general BBC email address
5 = Emailed a specific BBC programme
6 = Emailed a named individual
7 = Made a private comment on the BBC website
8 = Made a public comment on the BBC website
9 = Wrote a letter
10 = Commented on social media (e.g. Facebook, Twitter)
11 = Contacted someone I know who works at the BBC
12 = ${C4a.r98.open}

C5a. When did you make your complaint/your most recent complaint about [pipe: C4b]?
1 = Less than a month ago
2 = 1-2 months ago
3 = 3-4 months ago
4 = 5-6 months ago
5 = 7-8 months ago
6 = 9-10 months ago
7 = 11-12 months ago

C6. How did you find out how to complain to the BBC about [pipe: C4b]? - Searched online
1 = Searched online

C6. How did you find out how to complain to the BBC about [pipe: C4b]? - Asked friends or family
1 = Asked friends or family

C6. How did you find out how to complain to the BBC about [pipe: C4b]? - Went straight to the BBC website
1 = Went straight to the BBC website

C6. How did you find out how to complain to the BBC about [pipe: C4b]? - I already knew how to
1 = I already knew how to

C7. How long did it take to get an initial substantive reply from the BBC?Note: a substantive reply is one that addresses the complaint and the programme complained about, rather than one that just acknowledges receipt of the complaint
1 = A few days
2 = A week
3 = 1-2 weeks
4 = A month
5 = 1-2 months
6 = Over 2 months
7 = I didn't receive a reply to my complaint
8 = I can't remember

C8. How satisfied were you with the speed of this initial substantive reply?
1 = Not very satisfied
2 = Not satisfied
3 = Neither satisfied nor unsatisfied
4 = Satisfied
5 = Very satisfied
6 = I can't remember

C9. After receiving this initial substantive reply did you feel like your complaint had been satisfactorily addressed?
1 = Yes
2 = No - I wanted to progress my complaint further
3 = No - But I didn't want to progress my complaint any further
4 = I can't remember

C11b. Why did you not progress your complaint further? - I didn't know how to complain further
1 = I didn't know how to complain further

C11b. Why did you not progress your complaint further? - It was too much effort to complain again
1 = It was too much effort to complain again

C11b. Why did you not progress your complaint further? - I didn't think anything would happen as a result of me complaining further
1 = I didn't think anything would happen as a result of me complaining further

C11b. Why did you not progress your complaint further? - I complained to my friends or family instead
1 = I complained to my friends or family instead

C11b. Why did you not progress your complaint further? - I complained to the BBC before and had a bad experience
1 = I complained to the BBC before and had a bad experience

C11b. Why did you not progress your complaint further? - I complained to the BBC before, but it took too long for them to get back to me
1 = I complained to the BBC before, but it took too long for them to get back to me

C11b. Why did you not progress your complaint further? - Other (Please specify)
1 = Other (Please specify)

C12. In total, how many times did you hear from the BBC regarding the complaint?
1 = Once (The initial reply)
2 = Twice (Initial reply and once more)
3 = Three times (Initial reply and twice more)
4 = Four times (Initial reply and three more)
5 = Five or more times
6 = I can't remember

C13. Thinking about the BBC's final response to your complaint, how would you rate the following.....................Overall outcome from your complaint
1 = Not very satisfied
2 = Not satisfied
3 = Neither satisfied[pipe: bk]nor unsatisfied
4 = Satisfied
5 = Very satisfied
6 = I can't remember

D1a. Before today, had you heard of Ofcom?
1 = Yes
2 = No

D1b. How much do you know about Ofcom's role as the UK's communications regulator?
1 = I know nothing about Ofcom
2 = I know very little about Ofcom
3 = I know a bit about Ofcom
4 = I know a lot about Ofcom
5 = I prefer not to answer

D1c. Did you know you could complain to Ofcom if you had a complaint about TV, On-demand or radio services?
1 = Yes - I have complained to Ofcom
2 = Yes - But I haven't complained to Ofcom
3 = No - I didn't know you could complain to Ofcom

D4. Now you’ve this process, at which stage do you think you were at with your most recent complaint to the BBC?
1 = Stage 1a
2 = Stage 1b
3 = Stage 2
4 = I can't remember / I don't know

D5. Having the description, how strongly do you agree or disagree with the following statements regarding the way you need to complain about the BBC?..........................I understand the process of making complaints about the BBC -
1 = Strongly disagree
2 = Disagree
3 = Neither agree[pipe: bk]nor disagree
4 = Agree
5 = Strongly agree
6 = I don't know

Z1a. How often in the past 3 months have you watched these TV channels? Please think about watching these TV channels 'live' rather than on demand through catch-up services...................Any BBC TV channel
1 = At least daily
2 = At least weekly
3 = At least monthly
4 = Less often
5 = I've not watched[pipe: bk]this in the[pipe: bk]last 3 months
6 = I don't know

Z1c. How often in the past 3 months have you listened to the following radio stations?..................Any BBC Radio station (including BBC Sounds)
1 = At least daily
2 = At least weekly
3 = At least monthly
4 = Less often
5 = I've not listened[pipe: bk]to this in the[pipe: bk]last 3 months
6 = I don't know

Z2. How many adults aged 16+ are there in your household altogether (including yourself)?: - I'd rather not say
1 = I'd rather not say

Z3c. Into which of the following age groups do they fall? - 0-4 years old
1 = 0-4 years old

Z3c. Into which of the following age groups do they fall? - 5-9 years old
1 = 5-9 years old

Z3c. Into which of the following age groups do they fall? - 10-15 years old
1 = 10-15 years old

Z4. Which, if any, of these is the highest educational or professional qualification that you have obtained?
1 = I have no formal qualifications (and I am not still studying)
2 = Entry level qualification such as ESOL, ELC, or Skills for Life
3 = GCSE/ O' Level/ CSE / National Qualifications / Standard Grades - but not Maths and not English
4 = GCSE/ O' Level/ CSE / National Qualifications / Standard Grades - including Maths or English
5 = Level 1-2 vocational qualification or intermediate apprenticeship
6 = A' level, Scottish Higher, Welsh Baccalaureate, International Baccalaureate or equivalent
7 = Level 3 vocational qualification or advanced apprenticeship
8 = Diploma in higher education (HNC/ HND/ BTEC Higher or equivalent)
9 = Level 4-5 vocational qualification or higher apprenticeship
10 = University first degree (BA/ BSc/ BEd/ PGCE or equivalent)
11 = Level 6 vocational qualification or degree apprenticeship
12 = University higher degree (e.g. Masters, PhD or equivalent)
13 = Still studying/ still at school
14 = I'd rather not say

Z5. Which, if any, of these impact or limit your daily activities or the work you can do? - Nothing - no impairments or conditions impact or limit my daily activities or work that I do
1 = Nothing - no impairments or conditions impact or limit my daily activities or work that I do

Z5. Which, if any, of these impact or limit your daily activities or the work you can do? - HearingPoor hearing, partial hearing, or are deaf
1 = HearingPoor hearing, partial hearing, or are deaf

Z5. Which, if any, of these impact or limit your daily activities or the work you can do? - EyesightPoor vision, colour blindness, partial sight, or are blind
1 = EyesightPoor vision, colour blindness, partial sight, or are blind

Z5. Which, if any, of these impact or limit your daily activities or the work you can do? - MobilityCannot walk at all/ use a wheelchair or mobility scooter etc, or cannot walk very far or manage stairs or can only do so with difficulty
1 = MobilityCannot walk at all/ use a wheelchair or mobility scooter etc, or cannot walk very far or manage stairs or can on

Z5. Which, if any, of these impact or limit your daily activities or the work you can do? - DexterityLimited ability to reach/ difficulty opening things with your hands/ difficulty using a telephone handset, television remote control, computer keyboard, e
1 = DexterityLimited ability to reach/ difficulty opening things with your hands/ difficulty using a telephone handset, tele

Z5. Which, if any, of these impact or limit your daily activities or the work you can do? - BreathingBreathlessness or chest pains
1 = BreathingBreathlessness or chest pains

Z5. Which, if any, of these impact or limit your daily activities or the work you can do? - Mental abilitiesSuch as learning, understanding, concentration, memory, communicating, cognitive loss or deterioration
1 = Mental abilitiesSuch as learning, understanding, concentration, memory, communicating, cognitive loss or deterioration

Z5. Which, if any, of these impact or limit your daily activities or the work you can do? - Social/behaviouralSuch as autism, attention deficit disorder, Asperger's, etc
1 = Social/behaviouralSuch as autism, attention deficit disorder, Asperger's, etc

Z5. Which, if any, of these impact or limit your daily activities or the work you can do? - Your mental healthSuch as anxiety, depression or trauma-related conditions, for example
1 = Your mental healthSuch as anxiety, depression or trauma-related conditions, for example

Z5. Which, if any, of these impact or limit your daily activities or the work you can do? - Other illnesses/ conditions which impact or limit your daily activities/ the work you do (please specify)
1 = Other illnesses/ conditions which impact or limit your daily activities/ the work you do (please specify)

Z6. Which of these options best describes your religion or faith?
1 = I don't have a religion or faith
2 = Catholic
3 = Church of England / Scotland / Ireland
4 = Muslim
5 = Sikh
6 = Hindu
7 = Buddhist
8 = Jewish
9 = Pagan
10 = Other Christian
11 = Other religion (please specify)
12 = I'd rather not say

Z7. What is your current working status?
1 = Full-time paid work (30+ hours per week)
2 = Part-time paid work (8-29 hours per week)
3 = Part-time paid work (under 8 hours per week)
4 = Retired
5 = Still at school
6 = In full time higher education
7 = Unemployed (seeking work)
8 = Not in paid employment (not seeking work)
9 = Other working status (please specify)
10 = I'd rather not say

Z8, Which one of these bands describes your total household income before tax or any other deductions are made? Please include any benefits or credits that you or anyone else in your household receives, including housing benefit, as well as any income fr
1 = Up to £199 per weekUp to £10,399 per year
2 = £200 to £299 per week£10,400 to £15,999 per year
3 = £300 to £499 per week£15,600 to £25,999 per year
4 = £500 to £699 per week£26,000 to £36,399 per year
5 = £700 to £999 per week£36,400 to £51,999 per year
6 = £1,000 to £1,499 per week£52,000 to £77,999 per year
7 = £1,500 and above per week£78,000 and above per year
8 = I don't know / Rather not say

Survey Method
1 = Online
2 = CATI