Q.1 Which of these methods does your household use to connect to the internet at home? - Fixed Broadband through a phone line or cable service - perhaps using a Wi-Fi router to go online, via any device
0 = No
1 = Yes

Q.3 Thinking about the internet connection in your household. Are you responsible, either solely or jointly, for deciding which broadband service to pay for and providers to use?
1 = Yes - solely
2 = Yes - jointly
3 = No

Q.6 Which provider do you use for your Landline phone or pay line rental to in order to receive your fixed broadband service?
1 = BT
2 = EE
3 = Shell Energy
4 = GiffGaff
5 = John Lewis
6 = KCOM
7 = NOW / NOW Broadband
8 = The Phone Co-op
9 = Plusnet
10 = Post Office
11 = Sky
12 = SSE
13 = TalkTalk
14 = Utility Warehouse
15 = Virgin Media
16 = Vodafone
17 = Zen
18 = Other
19 = Don't know

Q.7 Which provider do you use for your Mobile Phone service?
1 = Asda Mobile
2 = BT
3 = EE
4 = GiffGaff
5 = iD Mobile
6 = Lebara
7 = Lycamobile
8 = O2
9 = Plusnet
10 = POP Telecom
11 = Sky
12 = Smarty
13 = TalkTalk
14 = Talkmobile
15 = Tesco Mobile
16 = '3' / Three
17 = Utility Warehouse
18 = Virgin Media
19 = Vodafone
20 = VOXI
21 = Other
22 = No answer

Q.8 Which provider do you use for your Fixed Broadband service?
1 = 4th Utility
2 = Air Broadband
3 = BT
4 = Community Fibre
5 = Country Connect
6 = EE
7 = G. Network
8 = GrayShott
9 = Hyperoptic
10 = Shell Energy
11 = John Lewis
12 = KCOM
13 = Lightning Fibre
14 = Lothian Broadband
15 = NOW / NOW Broadband
16 = The Phone Co-op
17 = Plusnet
18 = POP Telecom
19 = Post Office
20 = Sky
21 = SSE
22 = TalkTalk
23 = Utility Warehouse
24 = Virgin Media
25 = Vodafone
26 = Wildanet
27 = WightFibre
28 = Other
29 = No answer

Q.9 Which provider do you use for your TV service?
1 = BT
2 = EE
3 = Freeview
4 = Freesat
5 = NOW / NOW Broadband
6 = Plusnet
7 = Sky
8 = TalkTalk
9 = Virgin Media
10 = Other

Q.10 Which, if any, of the following services do you receive from the same provider?
1 = Landline and Fixed broadband
2 = Landline and Pay TV
3 = Fixed broadband and Pay TV
4 = Landline, fixed broadband and Pay TV
5 = None of these
6 = Don't know

Q.11 Do you or anyone in your household have any conditions that impact or limit their use of communication services? These can include, but are not restricted to,
1 = Yes
2 = No
3 = Don't know
4 = Prefer not to say

Q.12 What is your current total household income from all sources before tax, or any other deductions are made? Please include any benefits or credits that you
1 = Up to $199 per week/ Up to $10,399 per year
2 = $200 to $299 per week / $10,400 to $15,599 per year
3 = $300 to $499 per week/ $15,600 to $25,999 per year
4 = $500 to $699 per week/ $26,000 to $36,399 per year
5 = $700 to $999 per week/ $36,400 to $51,999 per year
6 = $1,000 to $1,499 per week/ $52,00 to $77,999
7 = $1,500 and above per week/ $78,000 and above per year
8 = Don't know
9 = Prefer not to say

Q.14 Have you heard of cheaper home broadband services for people who receive government benefits before today?
1 = Yes
2 = No
3 = Don't know

Q.16a Where did you first hear about these cheaper home broadband services for people who receive government benefits?
1 = Friends/family
2 = Citizens advice
3 = Communications provider
4 = Debt advice charity
5 = Department for Work and Pensions (DWP)
6 = Job Centre
7 = Centre for Health and Disability
8 = Newspapers
9 = Television
10 = Social media
11 = General online search
12 = Ofcom website
13 = Other (Please specify)
14 = No answer

1 = Male
2 = Female
3 = Prefer not to say

1 = 14-17
2 = 18-24
3 = 25-34
4 = 35-44
5 = 45-54
6 = 55-64
7 = 65+
8 = Refused

Social Grade
1 = A
2 = B
3 = C1
4 = C2
5 = D
6 = E
7 = Refused

GO Region
1 = Scotland
2 = North East
3 = North West
4 = Yorkshire & Humberside
5 = West Midlands
6 = East Midlands
7 = Wales
8 = Eastern
9 = London
10 = South East
11 = South West
12 = Northern Ireland
13 = Refused

Including yourself how many people in total live in your household?
1 = 1
2 = 2
3 = 3
4 = 4
5 = 5
6 = 6
7 = 7
8 = 8
9 = 9
10 = 10
11 = 11
12 = 12
13 = 13
14 = 14
15 = 15
16 = 16
17 = 17
18 = 18
19 = 19
20 = 20
21 = 21+
22 = Don't know

To which of the following ethnic groups do you consider you belong?
1 = White
2 = Mixed
3 = Asian
4 = Black
5 = Chinese
6 = Other ethnic group
7 = Refused